Unhappy customer

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Jesse thorson

• December 08, 2017 19:50

I did assessments and was issued an ESA letter only to have it rejected by landlord. I attempted to contact certapet for help with this issue.
Their response was to start a refund and of course steal 25$ in the process.
Is this how they make money? 25$ at a time for scamming people with issues who are in need

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  Ruby Williams

  • January 14, 2018 05:35

  Mmmm, did they say why the ltr was denied? I'm sorry you had to go through that, but I'm in the process of getting a ltr myself and would like to ensure I don't have that same issue(s).

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